Park Hyatt Saigon Review: An Amazing Hotel in the Center of Saigon

Park Hyatt Saigon Review

My parents and I stayed at the Park Hyatt Saigon, and overall, our stay was amazing. I had come from the Hyatt Regency Da Nang, and although I loved this hotel, I preferred the Hyatt Regency Da Nang as it wasn’t as stuffy. But, our stay was still amazing, and it was a great deal for a Category 4. In this Park Hyatt Saigon review, I’ll discuss the ins and outs of my stay.

Booking

I booked my stay in March for my Early July stay, as I wanted to lock in the old Category 4 rate. The hotel had standard pricing for my dates, which means that it was 15,000 points, for a total of 30,000 points for 2 nights. However, if I had booked it later, it would be 20,000 points per night, as it is now a Category 5. The cash rates for my stay were $300 per night, which means I got about 2¢ per point. Overall, that’s a pretty good use of my Hyatt points.

I originally booked the hotel for two people since that was the standard’s room maximum occupancy. But, I knew that it would be the three of us (my parents and I) staying. I reached out to the hotel to add a 3rd person. They told me that it would be ~$61 per night to add the third person. Furthermore, breakfast is generally included only for 2 adults and 2 children under 12, but they would extend breakfast to me as a courtesy. In my opinion, $122 for 2 nights to simply have a rollaway bed is very high, as the Hyatt Regency Da Nang, where we just came from did it at no cost. But, I understand that there is a cost involved for setting it up.

Cash Bookings

If you are looking to book a stay with cash, I would highly recommend booking it through Hyatt Privé, as you can get extra benefits. At this hotel, the benefits are:

• A $100 Property Credit per stay
• A One Category Upgrade Within 24 Hours of Booking
• Breakfast for Two
• A Welcome Amenity
• Guaranteed Connecting Rooms
• Early Check-In
• Late Check Out

Overall, if you are booking a cash rate, then I would highly recommend Hyatt Privé, as there are no extra fees. All you have to do is book the Best Available Rate. If you are interested in booking the Park Hyatt Saigon or any other hotel with Hyatt Privé, then feel free to email me at [email protected].

Park Hyatt Saigon Review – Check-in

We arrived at the Park Hyatt Saigon Review at about 12PM. On the day of arrival, we were upgraded to the Park Suite. I was pleasantly surprised to see this, as there was no availability for the suite when we arrived.

Right when we got out of the car, the bellmen in the entrance area took our bags, and we were escorted to the front desk. From there, we were escorted to our room. Now that’s service!

Room

We were assigned room 713, which was located on the 7th (out of 13) floor. The suite had a small entryway before you enter the living room.

The living room was quite large, and had a beautiful theme. There is a large television, which although it is supposed to have Chromecast, we couldn’t get it to work. Next to the television is where the rollaway bed was put in, and it is also next to where the in room tablet. It didn’t work as well as it should, as you couldn’t control the room lighting. But, it could be used as an alarm clock or to view the spa or dining menus. There was also an excellent welcome amenity with a $20 bottle of wine.

Behind the living room, there is a small room that has a minibar, a coffee maker, as well as a sink. Next to the living room is the bedroom. There is also a door separating the two rooms.

The bedroom has a bedside table on either side of the bed, a television, and a desk.

Next to the living room, there is a closet area which has some drawers. On the other side, there is a robe, a safe, and a pair of slippers.

Further down is the bathroom. There is a shower, a very large bathtub, and a toilet room. The amenities are from Le Labo, and were excellent. Furthermore, the bathroom was completely covered in marble.

Thoughts on the Room

Overall, I’m not sure if I could ask for a better room. This room was very spacious, and I couldn’t ask for higher quality furniture. The room might look a bit old in the photos, but it was last renovated in 2015. Everything in the room was also amazingly maintained, and I didn’t see a scratch on any of the furniture.

Park Hyatt Saigon Review – Food and Beverage

There are a number of food and beverage venues at the Park Hyatt Saigon. Throughout my stay, I ate at the Opera, as well as the Park Lounge. Overall, I found both to be excellent. I also noticed that there were a lot of people visiting the Park Lounge that weren’t staying at the hotel, which is something I haven’t seen before outside of the UAE.

Opera

Opera is where breakfast is served every morning, and it is complimentary for Globalists. Breakfast is available from 6AM to 10:30AM weekdays and 6AM to 11AM on weekends and public holidays.

This was one of my favorite buffets, as it was such an amazing restaurant space. We could have chose to just order food and drinks off of the menu, or do the buffet, but the buffet included ordering off of the menu. The buffet was 930,000 VND, or $39.03 per person, per day. This means it would have been $234.18. This is why I love Globalist status!

On our first morning, I ordered Waffles, and my mom ordered Dim Sum. On the second morning, I got Eggs Benedict. All 3 dishes were excellent.

Furthermore, the regular buffet was also great. There was a number of cold dishes, as well as an endless amount of bread. Our server was also great, and we had the same one both mornings.

Park Lounge

The Park Lounge is the main bar at the hotel and it is located right next to the lobby. We received 3 vouchers to be used once during our stay. This isn’t a required Globalist benefit, but it is appreciated. We went at around 6:30PM, and it was a bit busy, but not full. My parents and I got smoothies, which were great.

Park Hyatt Saigon Review – Amenities

For a city hotel, the Park Hyatt Saigon had an amazing setup in terms of amenities. There was a large gym, as well as a steam room and hot tub located in gender segregated locker rooms. The steam room wasn’t that warm, but I really joined the hot tub.

I also enjoyed the Park Hyatt Saigon’s pool. Along with the Park Hyatt Bangkok, this had my favorite pool of any urban hotel. Throughout my stay, it never got crowded, and I found the service to be excellent as well. There was also water available if you need it.

The fitness center is also located on the third floor. There are some views of Saigon, and I found the gym to be very well equipped. The equipment is from LifeFitness.

Theming

The Park Hyatt Saigon has a French theme, which, although might be surprising, works great for a hotel in the middle of Saigon. This is because France colonized Vietnam in 1880, and it lasted 6 decades. That said, I did find the hotel to have an older feel, but I really enjoyed it. Furthermore, the property was incredibly well maintained, and it was one of the few hotels that I’ve stayed at where I didn’t notice a single scratch or stain in our room.

Service

The service at this hotel was excellent. From the second we walked in when we checked in to the second we checked out, every employee was excellent. The doormen were especially great, and every time we walked in, they always greeted us.

But, I will say that my parents and I did feel a bit out of place. For example, we walked to Ben Thanh market and asked for directions. They were ready to get us a taxi, but we declined. That is what most guests would do when staying at this luxury of a hotel, but not us. 😉

So long story short, I would say that the service felt a little bit stuffy, especially compared to the Park Hyatt Saigon. No matter what, it was still excellent.

Location

The Park Hyatt Saigon is located in the heart of Saigon. Saigon is made up of multiple districts, and the Park Hyatt is in District 1, which means that it is in the center of town. Furthermore, it is located a couple of blocks from the Saigon Opera House, the Notre Dame Cathedral, as well as the Ben Thanh Market. There are also a lot of great restaurants. In my opinion, the Park Hyatt Saigon couldn’t have a better location.

Park Hyatt Saigon Review – Final Thoughts

Overall, I really enjoyed my stay at the Park Hyatt Saigon. I found the service to be a bit stuffy, but everyone was very friendly. Our room had a very nice design, and the amenities were also great. I couldn’t have asked for a better location as well. That said, as a Category 5, it isn’t as good of a deal as it once was, but I would gladly stay there again in the future. Therefore, I would highly recommend the Park Hyatt Saigon.